Hotel Night Auditor

Description:

Description:
We are seeking ambitious, bright, and cheerful people who are looking for an opportunity to grow and develop in a career in hospitality.
Guest Service Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
JOB RESPONSIBILITIES:
Providing guests with an exceptional arrival and departure experience through hotel check in and check out
Establish a personal rapport with the guest to learn about their needs and expectations
Answering guest inquires in a courteous, professional and attentive manner at all times
Actively seek feedback from guests, following up and taking action to exceed guest expectations
Creating lasting impressions with hotel guests by providing them with personal touches in all aspects of their stay
Provide information on hotel amenities and different attractions/activities in the city of Fort St. John
Processing of payments through use of credit/debit cards and cash
Strong and effective communication with all other departments
Successful candidates will also be trained in Night Audit duties, and must be available to work those shifts when required
Promote and maintain a safe and healthy work environment adhering to the legislation set out by Occupational Health and Safety
Additional duties as assigned by Managers
QUALIFICATIONS:
Dynamic, self-motivated, friendly and enthusiastic individuals who thrive under pressure and have the ability to multi-task
Commitment to exceeding guests' expectations at all times
Professional in presentation and demeanor
Must demonstrate a high level of attention to detail
Strong customer service skills and background
Must enjoy working in a team environment
Must be computer literate (Opera experience would be an asset but not required as training will be provided)
Prior hotel experience is preferred but willing to train the right candidate
Drop off a Resume in Person -- NO CALLS PLEASE

 
Posted City: Fort St. John
Posted: 10/05/2018
Expires: 11/19/2018
Ad ID: 627754
Ad View: 185

ad poster

Posted by: Connor B.
Registered City: Fort St John
Member Since: 2018
You must be logged in to see this user's contact information