Automotive Customer Service Advisor

Description:

Murray GM currently has an exciting opportunity for a Customer Service Representative to join our team. Do you have a passion for building a career within the automotive industry? An automotive background is not mandatory; the position is about looking after customers not fixing cars. We are a family oriented company with many opportunities for growth. Offering competitive industry leading wages and bonus plans with great benefit packages. Our ideal candidate will be extremely organized, be able to handle a very busy workload, excel with interpersonal skills and be committed to exceptional customer service.

The ideal candidate

• Passion for customer service. You enjoy talking with customers, identifying their needs ensuring an exceptional customer experience
• Highly organized and results driven individual who enjoys working in a fast-paced environment
• Excellent communication skills, has strong interpersonal skills, and works well in a team setting
• Ability to multi-task and thrive in a fast-paced environment
• Highly organized, detail orientated, coachable and open to continuous learning and development
• Driven to succeed, self-starter, with a strong work ethic


Responsibilities

• Maintain open lines of communication with customers so they are informed throughout their complete service visit and understand what is happening with their vehicle, why, and expected timelines
• Utilizing walk around process to increase customer awareness of vehicle condition and build rapport
• Generate service orders/estimates/quotes and maintenance requirements for customer presentation
• Maintain value, quality and integrity
• Staying up to date with training and new procedures

Full-Time Hours:
Steady and consistent
Monday to Friday (some Saturdays required)

Apply in person or e-mail resume to jordan.rempel@murraygmbc.com

 
Posted City: Fort St. John
Posted: 03/04/2019
Expires: 04/15/2019
Ad ID: 638770
Ad View: 361

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Posted by: Jordan Rempel
Registered City: Fort St. John, BC
Member Since: 2017
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