Service Advisor Full Time Position


Required immediately. Service Advisor full time

Automotive Service Writer Advisor Job Duties:
•Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
•Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
•Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
•Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
•Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
•Maintains automotive records by recording problems and corrective actions planned.
•Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
•Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Will train the right candidate

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Posted City: Fort St. John
Posted: 08/06/2019
Expires: 09/03/2019
Ad ID: 653584
Ad View: 150

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Posted by: FortMotors
Registered City: Fort St. John, BC
Member Since: 2018
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